Reporting & evaluation
If working with a trusted partner, you will need to consider what reporting you expect from them, and what you will undertake yourself.
By signing the IT Reuse for Good Charter, you will be pledging to report on your progress. This might affect your choice of partner when looking to set up your own scheme. Good Things Foundation meets all of the essential reporting requirements, for partners of the National Device Bank.
Case study
Partnering for comprehensive reporting and evaluation
Meeting the essential reporting for the IT Re-use for Good Charter: the National Device Bank from Good Things Foundation.
Case study
Partnering for comprehensive reporting and evaluation
Good Things Foundation report to partners of the National Device Bank, demonstrating how they are helping the planet and giving back to the community. The comprehensive report covers all of the essential data required for the IT Re-use for Good Charter.
- How many devices have been reused for digital inclusion
- The impact of device ownership for people who can’t afford or access their own
- The number of assets recycled and amount of e-waste prevented
- The total amount of CO2e emissions avoided
- The location of devices distributed
- The number of Digital Inclusion Hubs that have received devices for their community
Good Things Foundation partners with B Corp certified Reconome to offer a cost neutral solution for organisations seeking to reuse their tech for social good.
To date the partnership has collaborated with 75 organisations and processed 64,688 assets on behalf of those organisations, preventing 114,429Kg of e-waste and providing 17,631 digitally excluded people with a refurbished device.
Around 30% of what has been collected has needed to be recycled (which does come at a cost) however 70% had sufficient value to cover the operational costs of the Device Bank and generate 17,631 devices for donation to digitally excluded individuals.
The National Device Bank has core categories of reusable tech like smartphones, tablets and laptops that we prefer to receive, but then secondary categories of tech like desktops, printers, av equipment, monitors and even servers are always considered. Sometimes this can generate income which is then reinvested into refurbishing and distributing the reusable tech – it’s all supporting digital inclusion.
- Impact
- Social impact reporting – e.g., digital inclusion, community cohesion, health and wellbeing factors. This could take the form of video/social media content, or more traditional forms of reporting, depending on your audience. Good Things Foundation have a guide here
on measuring social impact factors. LHC Procurement Group has recently launched their Social Impact Report detailing their device donations. - Environmental impact reporting – e.g., kg of waste avoided, number of devices reused, recycling statistics, emissions savings.
- Economic impact – e.g., savings for your organisation on costs of disposal, any in-kind benefit value.
- Sharing success stories of recipients – share the stories of where your devices end up and what difference they make in people’s lives.
- Social impact reporting – e.g., digital inclusion, community cohesion, health and wellbeing factors. This could take the form of video/social media content, or more traditional forms of reporting, depending on your audience. Good Things Foundation have a guide here
- Record final destination data for each device and follow chain of custody to track secure transport and storage.
- Risk assessment (e.g., security of device at all points in its refurbishment journey, including storage and transportation, ensuring controls to prevent loss of assets or personal data). Put in place a Data Protection Impact Assessment (DPIA).
- Asset tracking (e.g., ensuring devices are inventoried and tagged, recording model, make, serials).
- Number of devices received/number of devices reused.
- Certification – provision of data erasure/destruction certificates and where devices are not suitable for refurbishment, Waste Transfer Notes/Hazardous Waste Consignment Notes.